• Orders must be submitted at least one week prior to arrival.
• Orders placed within one week of arrival are subject to availability.
• If you wish to place a last minute order with less than 1 weeks notice, please contact us at 508.693.2788 x4 to confirm availability prior to placing your order through this website.
• Same day orders are subject to a $10 assembly charge.
• Completely fill out the online linen rental order form.
• All submissions must include detailed written delivery directions from a main road. Please secure said information from your rental agent or rental homeowner before submitting your online linen rental order. It is important that you be sure to include detailed delivery directions as this is the only resource that have for finding the home in which you will be staying.
• Incomplete order form submissions may delay delivery.

• All prices are per item, per week. Sheets and towels are priced individually - not as sets. All sheets are flat - not fitted.
• There is a $20 minimum on all orders.
• No credit issued for unused or early return.
• Orders must be prepaid.
• All orders must be entered online and processed using a credit card. All orders that are processed manually by an agent of Takemmy Linen Rental are subject to a $20 manual processing fee.

Confirmation:

• All orders successfully submitted online are confirmed by automatic delivery of an order acknowledgement to the email address you provide us.
• If you have placed your order online and have not received email confirmation of your order, please contact our offices at The Airport Laundromat by calling 508.693.5005 to be sure that in fact your order was successfully processed.

Change Orders:

• All changes to your order: additions; subtractions; substitutions, requested within 72 hours of your scheduled delivery date are subject to a $20 change order fee.

• Cancellations must be made at least 72 hours in advance in order to receive a full refund. Refunds are not otherwise issued for cancellations with less than 72 hours notice.

• All linen will be delivered to the address submitted to us. We are not responsible for omissions, or errors on the part of the customer. Often house numbers are given that do not appear on the house or at the entrance of the driveway. Hence, we request that you secure and submit detailed written directions provided by your rental agent or homeowner. We will make every attempt to deliver the linen to the correct house. Sometimes this may require an educated guess on the part of the driver. If your address is ambiguous or you neglected to provide us with detailed written delivery directions, you may want to check an adjacent home to the one your are staying for your linen rental order.

Delivery charges:

• All deliveries, including turnovers, are subject to a $20 delivery charge.

Delivery Restrictions & Conditions:

• Takemmy Linen Rental does not deliver to addresses Up-island (West Tisbury, Chilmark, and Aquinnah) or in Lambert's Cove. If you are staying in any of these areas and wish to rent linens, please select the pick-up/drop-off option when ordering
• Orders may be picked up at The Airport Laundromat from 8am to 7pm daily. The Airport Laundromat is located at the Martha’s Vineyard Airport, #1 Flight Path, West Tisbury – to the left of the Airport Main Terminal.
• Orders may be picked up outside of regular business hours under certain prearranged circumstances. Please contact The Airport Laundromat by calling 508.693.5005 from 9am to 5pm to make arrangements.
• All Chappaquiddick orders must be picked up from and returned to the Chappy Ferry Boathouse on the Edgartown side of the ferry.
• We cannot guarantee a specific time of delivery. All deliveries will occur between 11:00 a.m. and 5:00 p.m. During peak weekends some deliveries could arrive as late as 8:00 p.m.
• Upon request, we can deliver your linen the day before arrival. Please check with the rental agency or homeowner to verify whether or not this is permitted. Please indicate as such when submitting your online order by marking the delivery date accordingly.

• All shortages, packing errors, or problems should be reported within 24 hours of delivery in order to receive timely remedy.

Returning Your Linen:

• If your linens were delivered, a Takemmy Linen Rental route driver will pick up your linens on your scheduled day of departure. It is not necessary to wash them first. All linens must be bagged and left outside of the home you are staying by 10:00 a.m., in a conspicuous location such as a front porch, front step, driveway, etcetera. Failure to have your linens ready for pick up on time will result in a $20.00 late fee.
• If you picked up your linen at The Airport Laundromat, you will need to drop off the linens at The Airport Laundromat. If The Airport Laundromat is closed you may leave linens in the grey cart to the left of the building between the Coke Machine and the Red Cross drop box. Failure to return your linens on time will result in a $20.00 late fee.

Missing or Damaged Linens:

• For all rentals, you will be charged for any missing or damaged linens.
• Replacement costs per item are as follows: Dish Towel $2.00, Wash Cloth $2.00, Hand Towel $3.00, Bath Towel $7.00, Beach Towel $12.00, Bath Mat $6.00, Pillow Case $4.00, Single (Twin) Sheet $12.00, Double (Full) Sheet $16.00, King Sheet $20.00.
• Failure to return your linen in the designated fashion may make you liable for replacement costs.
• Any lost or damaged linens will be charged to your credit card and an invoice will be emailed to the address you have provided.